Our Mission – We Treat People Right - The Cottages
Assisted LivingIdaho Assisted LivingMemory Care

Our Mission – We Treat People Right

By May 25, 2021 No Comments

A mission statement is a declaration of why an organization exists and what its overall goal is. Some organizations consist of shorter statements, while others are long. However, the length of the statement is not what matters; rather the meaning, purpose, and goal is what counts.

What is The Cottages Assisted Living & Memory Care’s Mission Statement?

The Cottages mission statement is short, impactful, and consists of four words, “We Treat People Right.” It is common to see this statement throughout the organization. It is The Cottages CEO, Mark Maxfield’s, goal for every team member to know and exude their mission. Each month, The Cottages holds an employee orientation meeting. This is where new team members go through a day of orientation and learn about how The Cottages began, what the mission statement is, what is expected, training essentials, why they do what they do, and the privilege of being able to care for Seniors. By the end of orientation, most team members have the mission statement written in their heart and they carry it with them as they walk into The Cottages homes.

When And How Was The Cottages Mission Statement Created?

The Cottages short, but powerful mission statement was created during an annual meeting that was held over twelve years ago. The Cottages holds an annual meeting that consists of the location’s administrators, the executive team, marketing team, and home office managers. This special event harbors brainstorming, ideas, collaboration, and team building. During this event, the team collectively came up with the statement “We Treat People Right.” At the end of the day, that is exactly what The Cottages is about. Their mission is to treat the residents, family members, team members, and community partners with respect and dignity. The Cottages’ mission does not exclude anyone – every person that walks through the door deserves to be treated right. Although The Cottages focuses on serving seniors that are in need of assisted living and memory care, their overall mission is to, “Treat People Right.” If that is happening, then their purpose is being fulfilled.

Choosing The Right Assisted Living Or Memory Care Home

Choosing the right assisted living or memory care home is essential. When searching for an assisted living or memory care home, it is important to look at staffing ratios. How many staff members are there compared to the number of residents? Do they provide home-cooked meals and tailor to special dietary needs? Do they have a dedicated activities director that helps the residents participate in engaging, life enriching activities? Is the administrator readily accessible to answer your questions or address needs? Are the residents happy and look well cared for? Does the atmosphere feel right, and does it feel like home? Does the facility have good survey outcomes, and have they been awarded local and national quality awards? These are just a few questions to ask when searching for the perfect place.

Choose the Cottages Assisted Living & Memory Care

The Cottages Senior Living will provide the best environment for your loved one. Their small, home-like atmosphere and high staff-to-resident ratio helps ensure that the residents are well cared for and their needs are addressed. The Cottages Assisted Living and Memory Care homes only have a maximum of 16 residents per home, which enables our staff to give more personalized care. The home-cooked meals not only follow dietary guidelines but are delicious and nutritious. The activities are tailored to the residents’ wants and desires, creating life-enriching moments. The administrator has an open-door policy and is never too busy to meet with family or answer questions. The home and atmosphere feel calm, happy, and look like a home. The Cottages are secure but never feel like an institution or hotel. The Cottages Assisted Living and Memory Care has received numerous national and state quality awards for their well-run homes, exuding superior care.

If you are looking for an exceptional assisted living or memory care home, look no further. Call The Cottages today to schedule a tour or speak with one of our experts! (208) 475-1805.

Schedule a tour!

We welcome the opportunity to speak with you about the care you or your loved ones will receive at one of our Idaho locations.

If you have any questions, would like to tour one of the Idaho assisted living homes, or receive a no pressure consultation with one of our licensed Administrators, please fill out the form below. Please mention which location or locations are of interest to you.